Welcome to Botanical Luxuriate natural products! You are advised to read this agreement carefully. This is legal agreement between you and Botanical Luxuriate in-terms of sale concern. 

*Delivery information *

6-9 business days for domestic delivery

7-10 business days for international delivery

Enjoy FREE shipping for orders above Rs. 999/- 

Rs. 35/- for orders less than Rs.1000/-

Rs. 105/- for all Cash on Delivery Orders. 

Our average order processing times are 1-3 business days

Cancellation 

You can cancel your orders. Cancellation of orders can be done only if the order has not been dispatched from our warehouse. There will be a cancellation charge of Rs. 105/- for cancelling an order which is not dispatched. Once orders have been dispatched, we cannot issue a cancellation. Exchanges are possible only in cases of damage during transit or quality issues with the product. Damages due to neglect, improper usage or wrong application will not be covered under this Policy. Once your exchange request has been accepted, the process will be completed within 6-14 business days. All your orders are shipped from Chennai unit only. 

All packages will need to be signed for upon delivery by consignee. If you cannot be there to sign for your delivery please suggest an alternative i.e. a family member, colleague, neighbour, etc. Botanical Luxuriate takes no responsibility for goods signed by an unauthorised person. Botanical Luxuriate is not responsible for damage after delivery. All claims for mismatch or damages must be reported to customer care on the day of delivery. 

Terms & Conditions

PLEASE READ THE FOLLOWING TERMS AND CONDITIONS OF USE CAREFULLY BEFORE USING THIS WEBSITE. All users of this site agree that access to and use of this site are subject to the following terms and conditions and other applicable law. If you do not agree to these terms and conditions, please do not use this site.

Copyright

The entire content included in this site, including but not limited to text, graphics or code is copyrighted as a collective work under the India and other copyright laws, and is the property of Botanical Luxuriate. Permission is granted to electronically copy and print hard copy portions of this site for the sole purpose of placing an order with Botanical Luxuriate or purchasing Botanical Luxuriate products. You may display and, subject to any expressly stated restrictions or limitations relating to specific material, download or print portions of the material from the different areas of the site solely for your own non-commercial use, or to place an order with Botanical Luxuriate or to purchase Botanical Luxuriate products. Any other use, including but not limited to the reproduction, distribution, display or transmission of the content of this site is strictly prohibited, unless authorized by Botanical Luxuriate. You further agree not to change or delete any proprietary notices from materials downloaded from the site.

Trademarks

All trademarks, service marks and trade names of Botanical Luxuriate used in the site are trademarks or registered trademarks of Botanical Luxuriate. 

Use of Site & Cusotmer Support

Harassment in any manner or form on the site, including via e-mail, chat, or by use of obscene or abusive language, is strictly forbidden. Impersonation of others, including a Botanical Luxuriate or other licensed employee, host, or representative, as well as other members or visitors on the site is prohibited. You may not upload to, distribute, or otherwise publish through the site any content which is libelous, defamatory, obscene, threatening, invasive of privacy or publicity rights, abusive, illegal, or otherwise objectionable which may constitute or encourage a criminal offense, violate the rights of any party or which may otherwise give rise to liability or violate any law. You may not upload commercial content on the site or use the site to solicit others to join or become members of any other commercial online service or other organization.

Typographical Errors

In the event that a Botanical Luxuriate product is mistakenly listed at an incorrect price,  Botanical Luxuriate reserves the right to refuse or cancel any orders placed for product listed at the incorrect price. Botanical Luxuriate reserves the right to refuse or cancel any such orders whether or not the order has been confirmed and your credit card charged. If your credit card has already been charged for the purchase and your order is cancelled, Botanical Luxuriate shall issue a credit to your credit card account in the amount of the incorrect price.

Term; Termination These terms and conditions are applicable to you upon your accessing the site and/or completing the registration or shopping process. These terms and conditions, or any part of them, may be terminated by Botanical Luxuriate without notice at any time, for any reason. The provisions relating to Copyrights, Trademark, Disclaimer, Limitation of Liability, Indemnification and Miscellaneous, shall survive any termination.